Return Policy

We offer Free Returns within 30 days. If you are not happy your purchase and want to return the product, please email use us and we will process it as soon as possible.

Tips for return the goods

  1. Email us with your name, order No and reason for return. (Any product shipped to us without a return authorization will be returned to the customer at his or her expense.).
  2. You will be notified by email with return instructions and return No.
  3. Ship your unused product with is original packaging, to the address identified in our email.
  4. Return shipping cost is covered by Alvoxcon only if returns are for defective products, products that were not described accurately, or incorrect orders.


Upon receiving & examining your returned product(s), we will notify you via email. The refund will appear in your account within 3 to 5 business days from date of your receipt of this email. Please note that the refund depends on the policies of PayPal that was used for payment.